Self-Check Guide
Pick your model and the part that's acting up — we'll walk you through the same checks and fixes our AS team uses. Search works too.
#02
Dispenser does not descend
NEX,NEX-BQuick checks
Go top to bottom — each item shows its fix steps right below. Tick what you've tried; the list travels with the request.
Progress
0/2
- 2 videos
Repair video · All modelsHow to replace the dispenser Repair video · All modelsHow to replace the dispenser arm - 1 video
Repair video · All modelsHow to replace the Auto tee-up module
Step-by-step fixes for this symptom are being prepared. If the quick checks above don't solve it, send us a request below.