MCSB Fault Codes

MCSB error codes by model, with the checks to run for each. Try these before requesting a visit.

5 codes

NEX / NEX-B2 codes

E1Checks
2 steps
E1 shown on the tee-up controller
  1. 1Check the tee-up dispenser for damage
  2. 2Try replacing the tee-up module
E2Checks
3 steps
E2 shown on the tee-up controller
  1. 1Check that balls are present from the collector to the rail
  2. 2Check that the rail operates
  3. 3Check ball quantity (30–40 balls)

EYE / BLACK3 codes

E1Checks
3 steps
E1 shown on the tee-up controller
  1. 1Check the rubber-tee module bearing for damage
  2. 2Check the rubber-tee home (zero-point) sensor for damage
  3. 3Try replacing the tee-up module
E2Checks
2 steps
E2 shown on the tee-up controller
  1. 1Check the tee-up dispenser for damage
  2. 2Try replacing the tee-up module
E4Checks
3 steps
E4 shown on the tee-up controller
  1. 1Check that balls are present from the collector to the hopper motor
  2. 2Check that the hopper motor operates
  3. 3Check ball quantity (30–40 balls)

If it still fails — If the problem persists after turning the power switch OFF and reconnecting, an on-site technician inspection is required.

Still not fixed?

Send us the code and what you tried — our AS team picks it up right away.